zinus return policy amazon

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November 29th, 2020

Because this is contractually written between Zinus and Amazon, Zinus is unable to step in until you are outside of this period. We’ll require proof (such as a donation receipt or picture of the product disposed) before processing your request. During this period, any faults with the products are handled directly by the retail channel. Shop a great range of innerspring, pocket coil and memory foam mattresses for adults, spare rooms and kids from Zinus. For decompressed mattresses and/or toppers, please click here for special instructions. What is the Zinus return and exchange policy? How long can I try out a Zinus product? Read more. NOTE: This policy applies to mattresses purchased at Zinus.com covered by the Zinus Return and Exchange Policy. Can I pay for expedited shipping or request delivery on a specific date? However those return policies and 100-night trials change if you bought it from Amazon. Useful Link: Customer Support Request Form, Return Instructions for a Decompressed Mattress/Topper. Useful … With Lucid and Zinus, you can return the mattress within Amazon’s return policy, which is 30 days. NOTE: This policy applies to mattresses purchased at Zinus.com covered by the Zinus Return and Exchange Policy. Report abuse. ... Do I need to be home to receive my Zinus delivery? What is your typical delivery timeline? We want you to LOVE every Zinus purchase. In this case, spills and soiling are the major no-nos. Cancel Your Order How much is shipping? Looking at Zinus’ return policy, it didn’t state Amazon by name, but did say this: If you purchased your Zinus product at any of our partner sites, then house rules apply and your return window and conditions are defined by that specific retailer. Companies like Casper, Tuft & Needle, Nectar, Leesa, Purple and Zinus all have multi-month sleep trials and free returns if you’re not satisfied. If you need help, the Amazon support number is 1-866-216-1072. Zinus sent wrong size mattress, I paid for 10" queen and got 6-7". If my wife decides to keep the mattress, I will append my review to 5 stars. Though Nectar’s Amazon return policy is shorter than their 365 day promise if you bought from their website, their180 return window on mattresses purchased on Amazon was by far the most generous — that’s six months. The Latest Active Coupons, Promo Codes, Discount Tickets and Sales. Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Stim Social Coupons, Promo Codes for 2020, Valentine’s Day Sale: Sinemia’s goes low with $7.99 for 3 movie per month plan. I purchased one of your products through an online retailer and now I would like to return or cancel my order. * Beginning in December 6th 2018 Purple’s 100-night mattress trial applies to Purple mattress purchases made exclusively through Amazon seller Purple Innovation! One of the most important rule when it comes to Amazon mattress returns is that you cannot return a mattress that you damaged. The Large Items team will be in touch, and they will look after the removal of the mattress. Try. What is the Zinus return and exchange policy? How much is shipping? SHIPPING DELAYS: While our warehouses are staffed to support your orders, we are currently experiencing shipping delays due to constraints within our shipping partner network. If things do not pan out with my wife, I will unfortunately have to return it. No sweat. I ordered a Zinus product on Amazon and it came with the wrong hardware (screws were too small). ... Account & Lists Account Returns & Orders. All the modern-day, website-only mattress companies aren’t just more affordable but often the industry standard for these companies are to have ridiculous return policies. And they back it up with a lifetime warranty. We looked at and compared many of the mattress 2.0 company return policy’s and though many of the more generous return policies were overridden if you bought the mattress on Amazon, there were a handful that extended their return windows to Amazon purchases — particularly Leesa, Tuft & Needle and Nectar. Zinus 10 year limited warranty applies to all mattresses purchased as new from an authorized retailer. Shop Zinus at Amazon for a great range of memory foam mattresses, pocket coil mattresses, furniture, bed frames, bed bases, sofas, desks and much more. What if I change my mind after a month? The company will send someone to your home to pick up the bed. ZINUS 13 Inch Euro Top Pocket Spring Hybrid Mattress / Pressure Relief / Pocket Innersprings for Mo… Then after about 30 days they said Fed Ex had erased the label on queen adjustable bed frame and … Returns: Tuft and Needle offers free returns. Considering the competitive landscape they’re under, we’re confident that short of 1) completely destroying the bed and 2) being significantly outside their return window. So what happens when you buy one of these mattresses from Amazon.com, is it then subject to Amazon’s return policy or does the company’s return policy override that. If you’re not satisfied within that time frame, you can contact us for a full refund. If you purchased a Zinus product at any of our partner sites, then your return window and conditions are defined by that specific retailer. So what happens when you buy one of these mattresses from Amazon.com, is it then subject to Amazon’s return policy or does the company’s return policy override that. I tried contacting Zinus customer support so I … ZINUS 12 Inch Euro Top Pocket Spring Hybrid Mattress / Pressure Relief / Pocket Innersprings for Mo… Can I pay for expedited shipping or request delivery on a specific date? Refunds will be generated back to the original form of payment within 2-5 business days. However, it sounds like if you encounter problems outside of that 30 day window that Zinus will try to accommodate your issues best they can. Click “Return or replace items” and follow the prompts; Amazon will contact you to schedule a removal and arrange return shipping. You can’t return a spoiled or soiled mattress. Here’s a look at those companies sleep trials, in-house return windows, warranties and Amazon return policies. The return process with Amazon can … We thank you for your patience and understanding as we navigate through these uncharted times. Don’t take my paraphrase for fact, here’s their response: When an item is purchased through a retail channel other than Zinus.com, the item has a return/warranty period that is set by that retailer. Who should I contact? When that’s all in order, please submit this form for return authorization. Frequently Asked Questions. Zinus has a great return policy and they are extremely accommodating. We know that these things can take time, so we give you 100 days upon delivery to thoroughly test your new Zinus product in the comfort of your own home. Prime. For you, Amazon is your retailer and they set their return period to 30 days. Get the most satisfying value with free delivery and a 100-night trial. Shipping + Returns. However those return policies and 100-night trials change if you bought it from Amazon. Return Instructions for a Decompressed Mattress/Topper I purchased one of your products through an online retailer and now I would like to return or cancel my order. We had this question when we recently decided to buy a Zinus Ultima Comfort Memory Foam 10 Inch Mattress, Queen from Amazon.com. Amazon and individual brands offer refunds and allow returns only when the damage is not caused by their customers. Who should I contact? The most impressive of all the companies’ return policies, sleep trials and warranties was Nectar’s offering. When we say “ridiculous”, we mean they’re really great and generous. Cart ... Amazon… Do not worry about repacking the mattress. How long can I try out a Zinus product? You may experience longer than usual response times. Do you offer removal services for old mattresses/foundations? Shop marshmallow-like mattresses, easy-to-assemble bed frames & sofas. What is your typical delivery timeline? Due to the pandemic of coronavirus (COVID-19), the strength of our support staff has been impacted globally. ZINUS Mattress 10 year Worry Free Limited Warranty. 137 people found this helpful. Zinus Return Policy for Amazon? Get the most satisfying value with free delivery and a 100-night trial. Proof of purchase is a requirement and you can register your product here. Do I need to be home to receive my Zinus delivery. Subsequently, it may take up to 12 business days for your order to ship and for you to receive a shipment confirmation. Amazon.co.uk Today's Deals Warehouse Deals Outlet Subscribe & Save Vouchers Amazon Family Amazon Prime Prime Video Prime Student Mobile Apps Amazon Pickup Locations Amazon Assistant Zinus … We sent Zinus a message to confirm that was the case and their response was essentially: “Yes, you’re under Amazon’s return policy if you buy from Amazon”. If you purchased a Zinus product at any of our partner sites, then your return window and conditions are defined by that specific retailer. To receive your refund, we ask that you please donate or dispose of your item. Shop marshmallow-like mattresses, easy-to-assemble bed frames & sofas.

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